MINDSET: LEARN
Bar Apprentice / Hospitality Apprentice / Cook
A.C.T
Attitude. Culture. Technical
It all begins with a mindset.
Attitude
You take instructions and constructive feedback well
You are a keen student, show good curiosity and study hard
You communicate effectively with all colleagues and are not afraid to admit what you don't know or if you make errors
You show a positive team spirit and do not display negativity to colleagues and customers
You are professional towards your work: punctual and respectful of SOP and rules
Culture:
You understand and can explain the Purpose of the Company
You know the Five Core Values of the Company and can explain them to an outsider
You make effort to understand how the Core Values apply to our methods and ways
You show willingness to adopt the Core Values towards you day-to-day work
Technical:
You observe proper hygiene and safety procedures
You smile, and in return make customers smile through the quality of your work, service and character
You are able to execute the Steps of Service as instructed: greeting, order taking, serving of food & drinks, setting of tables, bill settlement, opening/closing duties, etc
You have passed all required concept, food and drinks, service tests