MINDSET: HUSTLE

Bartender / Hospitality Associate / Chef de Partie

A.C.T

Attitude. Culture. Technical

It all begins with a mindset.

Attitude:

  • You are a trusted team member and show empathy and generosity to colleagues of all  levels 

  • You self-check the quality of your work to ensure it meets the standards and always show  Hustle  

  • You always get the job done with the resources available and advise and help create  resources if asked 

  • You cultivate a positive team spirit: Do not display negativity towards others and encourage  others to be positive

  • You view growth as a mindset and are hustling for more skills, knowledge and experience  without waiting to be told to do so

Culture:

  • You can explain in depth the Purpose and Brand Values/DNA of the Company 

  • You are able to acknowledge good behaviour by referring to the Five Core Values

  • You have a personal story for each of the Five Core Values from applying them at work 

  • You hustle in ways that are consistent with our Core Values, in particular to work hard to go  further

Technical:

  • You can efficiently manage your assigned station/section independently according to SOPs  with speed and accuracy

  • You are highly knowledgeable about our menu offerings, able to give good  recommendations and account for guests' preferences

  • You deliver convivial hospitality the Jigger & Pony way and act as examples to new joiners  and Apprentices

  • You can discuss trends and ideas about the F&B industry and communicate tactfully with  guests about the similarities/differences in applications at your venue

  • You have passed the required Advanced Tests/Audits on Speed & Accuracy and Knowledge  Delivery