MINDSET: HUSTLE
Bartender / Hospitality Associate / Chef de Partie
A.C.T
Attitude. Culture. Technical
It all begins with a mindset.
Attitude:
You are a trusted team member and show empathy and generosity to colleagues of all levels
You self-check the quality of your work to ensure it meets the standards and always show Hustle
You always get the job done with the resources available and advise and help create resources if asked
You cultivate a positive team spirit: Do not display negativity towards others and encourage others to be positive
You view growth as a mindset and are hustling for more skills, knowledge and experience without waiting to be told to do so
Culture:
You can explain in depth the Purpose and Brand Values/DNA of the Company
You are able to acknowledge good behaviour by referring to the Five Core Values
You have a personal story for each of the Five Core Values from applying them at work
You hustle in ways that are consistent with our Core Values, in particular to work hard to go further
Technical:
You can efficiently manage your assigned station/section independently according to SOPs with speed and accuracy
You are highly knowledgeable about our menu offerings, able to give good recommendations and account for guests' preferences
You deliver convivial hospitality the Jigger & Pony way and act as examples to new joiners and Apprentices
You can discuss trends and ideas about the F&B industry and communicate tactfully with guests about the similarities/differences in applications at your venue
You have passed the required Advanced Tests/Audits on Speed & Accuracy and Knowledge Delivery